Aviv Scientific (“Aviv”, “we”) is committed to maintaining the privacy of its users (“user”, “you”). The following information describes how Aviv collects and processes information about you when you use our website and our mobile application (the: “App”, collectively the “Platform”).
• What information we collect and why we collect it.
• How we use that information.
• Your controls and choices with regard to the collection of such information.
Aviv’s medical program provides hyperbaric oxygen treatments while using proprietary protocols combined with personalized cognitive and physical training, to provide its patients with an opportunity to enhance their brain, cognitive and physical performance (the “Service”).
The Aviv’s Patient App platform provides its users, who are Aviv’s patients, with a central communication channel to Aviv’s team of experts throughout their treatment phases. Users are able to use the Platform to receive medical testing results, to review assessment from our
medical experts and to chat with them, and to track the progress of their treatment and its implications.
Using the App on your Device
the provision of the Service, and shall apply regardless of the manner in which access to the Platform was provided.
Some information may be automatically collected, and some is collected when you interact with our Platform.
The type of information that may be automatically collected is non-personal information, which includes your session durations,
the content you accessed on the Platform, the frequency and scope of your use of the Platform and information about your computer
and internet connection including the operating system you use and browser type.
Information from which you can be personally identified may also be collected, including but not limited to your name, address,
email address, telephone number, information described in the resume that you may submit when you apply for a job and the location
of the computer or the Device through which you used the Platform (hereinafter: “Personal Information”).
Personal Information shall be collected only if received voluntarily from you, including, without limitation, via the following ways:
a. Log In
As part of our Service, we provide you with a personal account which enables you to access the Platform from your Device (the “Account”).
In order to log in to your Account, you will be required to submit the username and password we provided you, when you initially visited
our facility to be provided with our Service.
Additionally, in order to provide you with our Service via the Platform, we will collect Personal Information that shall be made available
to you via your Account. Such information shall include, without limitation, your medical testing results, medical assessments and testing
and treatment schedules.
b. Contacting Us
and email address to facilitate your inquiry.
c. Online Chat
We will collect your Personal Information when you reach out to us via our online chat.
Such information includes the contact details you provide us, your IP address as well as any content you submit in your inquiries.
d. Priority List
If you wish to join the priority list, we will collect your name and email address to facilitate your inquiry.
Use of Information
We use the Personal Information we collect from you for a range of different business purposes according to different legal bases of processing.
We may use or process your Personal Information for the following purposes. One or more purposes may simultaneously apply.
1. Providing the Requested Services
• We collect Personal Information to provide you with the Service you contracted to receive, by evaluating your treatment progress,
providing you with recommendations for further treatment measures and making them available for you via the Platform.
• Such collection of information will enable us to provide you with technical and professional assistance, with regard to the Services you
are provided with.
2. Improvement and Development of the Services
• We collect Personal Information to improve and develop our Service and understand feedback on Aviv’s Platform and to help provide
more information on the use of our Platform quickly and easily.
• We collect Personal Information for ongoing review and improvement of the information provided on our Platform to ensure it is user friendly.
• We collect Personal Information to improve the management and administration of our business and maintain compliancy with our internal
policies and procedures.
• We conduct surveys and research, test features in development, and analyze the information we have to evaluate and improve our Service,
develop new features, and conduct audits and troubleshooting activities.
3. Maintain a Safe and Secure Environment
We may use your information to detect and prevent fraud, abuse and security incidents in the
• Verify and authenticate your identity and prevent unauthorized or illegal activity;
• Enhance the safety and security of our Platform;
• Conduct security investigations and risk assessments;
• Prevent or take action against activities that are, or may be, in breach of our terms of service or applicable law.
4. Personalize Content, Advertising and Marketing
• If you have used Aviv’s Service in the past, we have a legitimate business interest for
matching the data we collect with other data we had already collected.
• This enables us to understand your needs and interests, optimize the content we send
you and make it more suitable and relevant to your needs.
• This also enables us to improve your experience on the Platform by providing you with
personalized content, recommendations, and features.
Disclosure of Information and Transfer of Data
Personal Information, to any third party without having received your permission, except as provided for herein or otherwise as permitted
or required under law.
In order to perform our contractual and other legal responsibilities or purposes, we may, from time to time, need to share your Personal
Information with third parties. We may as well share your Personal Information with our affiliates, subsidiaries or any third party service
providers and individuals to facilitate our Service or any portion thereof, such as marketing, data management or maintenance services.
We may also share your information with analytics service providers for analytics services. Such analytics service providers set their
own cookies or other identifiers on your Device, through which they can collect information about your usage of our Platform.
This helps us compiled statistics about the effectiveness of our Platform and Service.
The above mentioned third parties may be located in countries other than your own, and we may send them information we receive.
When such third party service providers process your Personal Information on our behalf, we will assure that they comply with obligations
and will be allowed to use the Personal Information solely for the purposes we set. We will transfer your Personal Information while using
appropriate and suitable safeguards, while using a variety of legal mechanisms, including contracts, to ensure your rights and protections travel
with your data.
We may also transfer your information, including Personal Information, in connection with a corporate merger, consolidation,
the division sale of related assets or corporate or other fundamental corporate changes. Furthermore, information about you may also be
released in order to comply with any valid legal obligations or inquiry or process such as a search warrant, subpoena, statute or court order.
We will also release specific information in special cases, such as if you use the Platform to perform an unlawful act or omission or take any
act or omission that may damage Aviv, its property and goodwill, or if there is an attempted breach of the security of the Platform or a physical
or property threat to you or others. In case you feel that any of your rights have been compromised, you have the right to file a complaint to the relevant supervisory authority.
Sale of Personal Information
We do not sell your Personal Information to any third parties.
Your Controls and Choices
We provide you the ability to exercise certain controls and choices regarding our collection of your Personal Information.
In accordance with applicable law, your controls and choices may include:
• Correcting, updating, and deleting your Personal Information.
• Requesting access to the Personal Information we hold about you and that we amend or delete it.
Please be aware that if collection of Personal Information is necessary to provide the Service, we will make such fact clear at the point of collection,
so that you can make an informed decision whether to participate in our offered treatments and be provided with our Service.
If you have questions about the specific Personal Information about you that we process or retain, and your choices regarding that Personal Information, please contact us at: [email protected]
We may use “cookies” and/or other technologies or files (collectively, “Cookies”) to identify how visitors make use of our Platform.
This aggregated tracking information may be used to help us improve and enhance the Platform experience for all of our users.
In addition, Cookies are used for adjusting the Platform to your personal preferences. Cookies contain information such as the pages you visited,
the length of time you stayed on the Platform, the location from which you accessed the Platform and more.
If you would prefer not to have Cookies stored on your Device, you may modify your browser settings to reject most Cookies, or
remove Cookies that have been manually placed on your computer. However, by rejecting the Cookies, you may be unable to fully access the offerings
on our Platform. To find out more about Cookies, visit www.allaboutcookies.org.
Opt In or Opt Out
You are always in control of your data, and if you choose to receive information from us, or
others, you can change your mind later. If, at any time, you would like to stop receiving such
information or opt out of a feature, you may notify us by writing to [email protected].
You should be aware, however, that it is not always possible to completely remove or modify
information in our databases and servers, although we will always make reasonable efforts to
do so upon your request.
Links to Other Platform
We deploy industry standard measures to ensure the security, confidentiality, integrity and availability of the Personal Information we process.
We maintain physical, technical and administrative safeguards, and test and update these periodically. We endeavor to restrict access
to Personal Information on a ‘need to know’ basis for the provision of Service to you. No such measures are perfect or impenetrable.
In the event of a security breach, we will take all reasonable action to minimize any harm. Although we will do our best to protect Personal
Information, we cannot guarantee the security of data transmitted to our Platform and transmission is at the users owning risk.
Generally, Aviv does not retain information longer than necessary to provide its service and for its reasonable business and lawful needs.
If you withdraw your consent to us processing your Personal Information, we will erase your Personal Information from our systems, unless
the Personal Information is required for Aviv to establish, exercise or defend against legal claims or it is necessary for the performance of the requested Service .
The Platform is not intended for children under the age of 13. We do not, knowingly or intentionally, collect information about children who are under 13 years of age.
IF YOU ARE UNDER THE AGE OF 13 YOU MAY NOT USE THE PLATFORM.
If you believe we might have any Personal Information from or about a person under the age of 13, please contact [email protected].
Governing Law and Jurisdiction
the competent courts in Tel Aviv, Israel only, to the exclusion of any other jurisdiction.
This page was updated on February, 2020